Last updated: September 18, 2026
Overview
This website, sonaveil.co, is operated by Sonaveil ("Sonaveil," "we," "us," or "our"). Throughout the site, the terms "we," "us," and "our" refer to Sonaveil. Sonaveil offers this website, including all information, tools, products, and services available from this site (collectively, the "Services"), to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced herein or available by hyperlink, including our Privacy Policy, Refund Policy, and Shipping Policy. These Terms apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all of the Terms, you may not access the website or use any Services. Any new features or tools added to the site are also subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
Section 1 – Eligibility and General Conditions
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction. You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Payment card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.
Section 2 – Intended Use of the Sonaveil Eclipse
The Sonaveil Eclipse is a cosmetic, at-home radiofrequency device intended to improve the appearance of skin firmness and texture. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results vary and depend on factors including skin type, age, consistency of use, and lifestyle.
You agree to read and follow the instructions, safety information, and contraindications included with the device and published at The Ritual before each use. The device is intended for adult use only. Do not use the device if you are pregnant or breastfeeding; have a pacemaker, implanted defibrillator, or other active electronic implant; have metal implants in the treatment area; have epilepsy or a history of seizures; have active skin infections, open wounds, severe acne, eczema, rosacea, or other inflammatory skin conditions in the treatment area; have a history of skin cancer; or are undergoing treatment that affects skin sensitivity, including isotretinoin, chemotherapy, or radiation. If you have any medical condition or concern, consult a licensed healthcare provider before use.
Discontinue use immediately and consult a healthcare provider if you experience unexpected pain, burning, blistering, prolonged redness, or any other adverse reaction. You assume all responsibility for your use of the device in accordance with its instructions.
Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
Educational content on this site, including The Science, describes how fractional radiofrequency technology works in general terms and summarizes published research on the technology category. It is not medical advice, and it does not constitute a claim about results you will personally achieve.
This site may contain certain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
Section 4 – Modifications to the Services and Prices
Prices for our products are subject to change without notice. Promotional pricing and discount codes are valid only for the period and conditions stated, may not be combined with other offers unless specified, and cannot be applied retroactively to prior orders. We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
Section 5 – Products
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear on the site. We cannot guarantee that your device's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction, and to limit the quantities of any products that we offer. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order, including orders placed under the same customer account, the same payment card, or the same billing or shipping address. If we change or cancel an order, we will attempt to notify you using the email or billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information, including your email address, payment card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
Section 7 – Optional Tools and Third-Party Links
We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. Certain content, products, and services available via our Services may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and we do not warrant and will not have any liability for, any third-party materials or websites. Please review the third party's policies and practices carefully before you engage in any transaction.
Section 8 – User Comments, Feedback, and Other Submissions
If you send us creative ideas, suggestions, proposals, plans, reviews, or other materials, whether by email, through the site, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right, and will not contain libelous or otherwise unlawful, abusive, or obscene material, or any malware. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
Section 9 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 10 – Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.
Section 11 – Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.
Section 12 – Intellectual Property
The Sonaveil name, the Sonaveil Eclipse name, our logos, product designs, packaging, photography, video, text, and all other content on this site are the property of Sonaveil or its licensors and are protected by trademark, copyright, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks or content without our prior written consent.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Services or our products will be accurate or reliable. You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time without notice to you.
You expressly agree that your use of, or inability to use, the Services and products is at your sole risk. Except as expressly stated in writing by us, the Services and all products delivered to you through the Services are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Sonaveil, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content or product posted, transmitted, or otherwise made available via the Services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend, and hold harmless Sonaveil and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, your violation of any law or the rights of a third party, or your use of the product other than in accordance with its instructions.
Section 15 – Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
Section 17 – Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section 18 – Governing Law and Disputes
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Services shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts. Before filing a claim, you agree to first contact us at the email address below and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
Section 19 – Changes to Terms of Service
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes constitutes acceptance of those changes.
Section 20 – Contact Information
Questions about these Terms of Service should be sent to us at info@sonaveil.co.